Nevile & Co. (ABN ), referred to as ‘we’ ‘us’ and ‘our’, is committed to protecting the privacy of the personal information that we collect from you, hold and use. ‘Personal information’ is simply information that identifies you. We are bound by the Australian Privacy Principles, found in the Privacy Act 1988.
This policy applies to personal information that you provide to us directly, through online channels and personal information that we receive from third parties. This policy does not apply to employee records, and most of the information that we collect about corporate entities.
The type of personal information Nevile & Co. collects and holds includes but is not limited to your:
For specific types of legal work, and particularly for migration matters, Nevile & Co. from time to time collects and holds sensitive personal information, including your:
Nevile & Co. automatically collects and stores the following information about visitors to its website:
This information is collected in an aggregated form and cannot directly identify individual visitors. We only use the information to measure the number of visitors to the different parts of the site and to help us make the site more useful to you. If we do not collect this information, we may be unable to tailor our website content to your preferences. You are able to browse our site without entering any personal information so you can remain completely anonymous during your visit.
We collect personal information about potential clients, clients, referrers, contractors, job applicants, website and email subscribers, consultants, interns, people who attend our events or functions, and people who make enquiries or otherwise come into contact with us.
We collect personal information through the following avenues:
We only collect sensitive information from potential clients or clients, via information collection documents such as migration forms, during meetings with you, or via other communication or correspondence with you.
Nevile & Co. will only use or disclose your personal information for the primary purpose for which it was collected, or a directly-related secondary purpose. In other words, we will only use your personal information in a way in which you would be likely to expect us to use it. Some of the main purposes for which we use personal information are:
Nevile & Co. will use your personal information to act on your behalf in providing legal services. We may need to use it to contact you, advise you or prepare documents such as conveyancing documents, Wills, Court documents, applications or agreements.
As part of providing legal services to you we may use your photo identity documents to complete identity verification procedures for our file or otherwise as required for your legal matter.
Nevile & Co. may use your personal information for direct marketing, such as emailing you our newsletters, information about our services and upcoming property development opportunities. We may also invite you to Nevile & Co. events and functions. Our direct marketing will always contain an ‘unsubscribe’ mechanism, and we will remove you from our direct marketing lists if you ‘unsubscribe’. If we receive your personal information from a third party, we will only use it for direct marketing purposes if you have consented, and have not unsubscribed.
We sometimes use photographs taken at our events, which may include photographs of attendees, in our promotional and marketing materials or on our website and social media platforms.
We use your personal information to process payments made by you into our trust account and or in payment of our invoices or disbursements.
Nevile & Co. collects personal information from consultancy or internship applicants, sometimes indirectly through recruitment agencies, in order to assess, and if successful, employ or otherwise engage the applicant. We may also collect personal information from contractors to enable us to engage them in various capacities.
Your sensitive information will only be used where necessary to provide legal services to you, in accordance with paragraph ‘a. Provision of legal services’ above. For example, we may need to use your sensitive information in applying for a Visa on your behalf.
Nevile & Co. may, in accordance with the above specific purposes only, disclose your personal or sensitive information to:
Other than the above, we will not disclose your personal information without your consent unless disclosure is necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Nevile & Co. stores your personal and sensitive information on our electronic databases, including our LEAP system which is stored in the Cloud. We also store some of your personal and sensitive information in our hard copy legal files or in our secure Deed Packet Register. Where a hard copy legal file containing your personal and sensitive information exists, after your file is closed, it is stored for 7 years with an external storage provider, then it is destroyed.
We implement a variety of security measures to maintain the safety of your personal and sensitive information whether it is stored electronically or in hard copy.
Your personal and sensitive information that is no longer required by us or by law will be destroyed or de-identified, unless it is retained for direct marketing purposes.
You have the right to request access to the personal information we hold, and seek to have it corrected and updated. Such requests can be made by contacting Nevile & Co. directly on the contact details below. No fee will be charged for complying with these requests, but we may charge you for any reasonable photocopying fees incurred. If you want us to delete your personal information, please contact us and we will take all reasonable steps to delete it, unless we are prevented from doing so by law.
You may interact with us anonymously or via pseudonym, however, if you do so, or you choose not to provide us with personal information that we reasonably require, we may not be able to:
If you believe Nevile & Co. has breached the Australian Privacy Principles or a binding registered Australian Privacy Principles code, you may complain by using the following procedure:
Nevile & Co. (ABN )
Address: Level 11, 100 Collins Street, Melbourne, Victoria 3000
Tel: (03) 9664 4700
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